ITIL® V4 Foundation
Difficulty level: | Duration in days: | Delivery: | Lecturer: |
3 |
Video conference | Mr. Rok Sajovic |
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The purpose of the ITIL® Foundation certificate in IT Service Management is to introduce tothe candidates to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts, and to show them how they can improve their work and the work of their organization with ITIL 4 guidance. Furthermore, the qualification will provide the candidate with an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working.
Course objectives: -
The target group of the ITIL® Foundation certificate in IT Service Management is:
- Individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organisation.
- IT professionals that are working within an organisation that has adopted and adaptedITIL® who need to be informed about and thereafter contribute to an ongoing service improvement programme.
- Anyone who is looking to upgrade their ITIL v3 certification and knowledge.
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There are no formal criteria or pre-requisites for candidates wishing to attend this course, though some familiarity with IT terminology and an appreciation of their own business environment is strongly recommended.
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Event Event Date Event End Date Location Individual Price Register ITIL® V4 Foundation on-line 24x7 24x7 Self paced on-line 750,00 EUR (Exam inclusive) + VAT
Mr. Rok Sajovic
Lead ITIL® and PRINCE2® Trainer
Certificates he holds: ITIL® V4 Managing Professional, ITIL® V4 Foundation, ITIL® Service Strategy, ITIL® Service Design, ITIL® Service Transition, ITIL® Service Operation, ITIL® Continual Service Improvement, ITIL® Operational Support & Anylsis, ITIL® Release, Control & Validation, ITIL® Service Offerings & Agreements, ITIL® Expert, PRINCE2® Foundation, PRINCE2® Practitioner, Cloud Computing Foundation, Secure Cloud Services, Help Desk Senior Analyst, ISO/IEC 20000 Foundation, ISO/IEC 20000 Lead Auditor, ISO/IEC 27001 Foundation, ISO/IEC 27001 Lead Auditor, SCRUM Foundation, SCRUM Developer
Event Properties
Event Date | 14/02/22 9:00 |
Event End Date | 16/02/22 4:00 |
Individual Price | 1.165,00 EUR (Exam inclusive) + VAT |
Location | Video conference |
Venue Information - Video conference
MS Teams - link to be shared to participants separatelly