ITIL® V4 Certification scheme
ITIL Managing Professional (ITIL MP) targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT projects, teams and workflows.
ITIL Strategic Leader (ITIL SL) recognises the value of ITIL, not just for IT operations, but for all digitally enabled services. Becoming an ITIL Strategic Leader (ITIL SL) demonstrates that the professional has a clear understanding of how IT influences and directs business strategy.
To obtain the designation ITIL Managing Professional or ITIL Strategic Leader, the professional must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.
ITIL® V3 Certification scheme
The 17 credits required before Managing across the Lifecycle (MALC) to advance to ITIL Expert can be earned in any order once the 2 credits for ITIL Foundation have been completed. ITIL Practitioner can be taken immediately after Foundation, or after completing any number of Intermediate modules.
While ITIL Practitioner is positioned on the journey towards ITIL Expert, we believe that current ITIL Expert qualification holders would benefit from the practical nature of the ITIL Practitioner guidance, and the extensive toolkit it includes. This view has been confirmed by candidates.
To achieve the ITIL Master certification, you must be able to explain and justify how you have personally selected and applied a range of knowledge, principles, methods and techniques from ITIL and supporting management techniques, to achieve desired business outcomes in one or more practical assignments.