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We are experts in IT and Business management trainings. We are passionate about helping our clients achieve their goals!

ITIL® V4 Specialist: High Velocity IT

Difficulty level: Duration in days: Delivery options:

3

Classroom based

  • As organizations use information and related technologies to do business differently, the ability to rapidly launch new products and services to keep up with the competition becomes critical. To compete in this high–velocity environment, organizations must greatly intensify their agility, speed, cost–effectiveness, and responsiveness.
    This three-day course encompasses the ways in which organizations and digital operating models function in high–velocity environments, with a focus on the quick delivery of products and services to gain maximum business value.
    This qualification will provide IT practitioners with an understanding of working practices like Agile and Lean, and technical practices and technologies such as cloud, automation, and automatic testing.
    The HVIT course focuses on these key ITIL 4 practices:
    • Architecture management
    • Business analysis
    • Deployment management
    • Service validation and testing
    • Software development and management
    • Availability management
    • Capacity and performance management
    • Infrastructure and platform management
    • Monitoring and event management
    • Problem management
    • Service continuity management
    • Relationship management
    • Service design
    • Service desk
    • Information security management
    • Risk management
    • Learn when the transformation to high-velocity IT is desirable and feasible
    • Understand the digital product life cycle in terms of the ITIL ”operating model“
    • Understand the importance of the ITIL guiding principles and the other fundamental concepts for delivering high-velocity IT
    • Discover how to contribute to achieving value with digital products
    • Learn how the service provider ensures valuable investments are achieved
    • Learn how the service provider ensures fast deployment is achieved
    • Learn how the service provider ensures resilient operations are achieved
    • Learn how the service provider ensures co-created value is achieve
    • Learn how the service provider ensures assured conformance is achieved
  • This course is aimed at IT service management practitioners who are seeking to obtain the ITIL Managing Professional (MP) designation, and/or responsible for the operation of IT-enabled and digital services and for end-to-end support and delivery.

    Roles include:
    • Software Engineer/Developer
    • Systems Engineer
    • Service Delivery Manager
    • DevOps Manager/Specialist
    • Solution Architect
    • Infrastructure Engineer
    • IT Service Management Professional
    • Release and Deployment Manager
  • For this course you are required to have successfully attained your ITIL 4 Foundation certificate.
    You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course.

    Please take a look at our ITIL V4 Foundation training.
    • The exam is 90 minutes in duration + 15% for non-native english language speakers
    • 40 multiple-choice questions,
    • closed book,
    • 70% pass mark required.
  • Event Event Date Event End Date Location Individual Price Register
    ITIL® Overview on-line 24x7 24x7 on-line 200,00€
    ITIL® Foundation on-line 24x7 24x7 on-line 550,00 EUR (Exam inclusive)

Client Testimonials

  • Well structured course – good balance between lecturing , good practices and productive interactions. You helped me to learn and understand more IT based processes. Thank you.
    Mrs. Natira Dika-Krluku Macedonian Telekom
  • ITSM Center not only helped me achieve the ITIL certifications but also provided me the practical insights to improve my day to day work and help my organization achieve ITIL Standards.
    Mr. Granit Gjoni Balfin
  • ITSM CENTER and its lecturer created an impacting experience from which I came out richer in skills and knowledge. I would certainly recommend this workshop to my teammates and colleagues.
    Mr. Matija Benčina Telekom Slovenia
  • Course enables you to learn about the theoretical basis in a structured and understandable way. It is much easier to get a grasp on the subject matter when the lecturer is knowledgeable and ties together theoretical knowledge with practical wisdom.
    Mr. Jan Šuen Slovenian Railways
  • All courses I have taken in ITSM center contributed in a substancial manner to optimize internal processes. Special thanks to lecturer who was willing to consider live company cases during the course.
    Mr. Žiga Mrak Bayer
  • The course is nicely structured and clearly outlines the management principles. It also gives us a detailed description of the processes as well as roles and responsibilities of the people.
    Mr. Chellappan N. Nandakumar Telekom Slovenia

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+386 1 2425 866

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