ITIL® V4 Strategist: Direct, Plan and Improve
Difficulty level: | Duration in days: | Delivery: | Lecturer: |
3 |
Classroom based | Mr. Rok Sajovic |
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ITIL® 4 Specialist Create Deliver and Support (ITIL 4 CDS) module covers the 'core' service management activities and expands the current scope of ITIL to cover the 'creation' of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.
The course agenda covers the following ITIL 4 practices to help you understand the major factors that contribute to the successful creation, delivery, and support across ITIL’s new service value system (SVS) business model: -
Understand how to plan and build a service value stream to create, deliver, and support services:
Discover how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams:
Learn how to create, deliver, and support services: -
This course is aimed at IT service management practitioners who are seeking to obtain the ITIL Managing Professional (MP) designation, and/or responsible for the operation of IT-enabled and digital services and for end-to-end support and delivery.
Roles include: -
For this course you are required to have successfully attained your ITIL 4 Foundation certificate.
You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course.
Please take a look at our ITIL V4 Foundation training. -
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Event Event Date Event End Date Location Individual Price Register ITIL® V4 Strategist: Direct, Plan and Improve 21/10/24 9:00 23/10/24 4:00 Ljubljana 1.850,00 EUR (Exam inclusive) + VAT ITIL® V4 Foundation 11/11/24 9:00 13/11/24 4:00 Ljubljana 1.350,00 EUR (Exam inclusive) + VAT ITIL® V4 Foundation on-line 24x7 24x7 Self paced on-line 950,00 EUR (Exam inclusive) + VAT
Mr. Rok Sajovic
Lead ITIL® and PRINCE2® Trainer
Certificates he holds: ITIL® V4 Managing Professional, ITIL® V4 Foundation, ITIL® Service Strategy, ITIL® Service Design, ITIL® Service Transition, ITIL® Service Operation, ITIL® Continual Service Improvement, ITIL® Operational Support & Anylsis, ITIL® Release, Control & Validation, ITIL® Service Offerings & Agreements, ITIL® Expert, PRINCE2® Foundation, PRINCE2® Practitioner, Cloud Computing Foundation, Secure Cloud Services, Help Desk Senior Analyst, ISO/IEC 20000 Foundation, ISO/IEC 20000 Lead Auditor, ISO/IEC 27001 Foundation, ISO/IEC 27001 Lead Auditor, SCRUM Foundation, SCRUM Developer
Event Properties
Event Date | 12/06/23 9:00 |
Event End Date | 14/06/23 4:00 |
Individual Price | 1.850,00 EUR (Exam inclusive) + VAT |
Location | Ljubljana |